Miss Hyslop talked mainly about the impact of new technology during her life and the impact changes have had on various sections of society.

Miss Hyslop preferred the introduction of word processors rather than its predecessor, the typewriter. Its easy use and its ability to correct without serious effort was deemed particularly beneficial. Also, for those with arthritic conditions, the ability to write letters by hand becomes more difficult with age so word processors can be helpful in this situation, particularly with its option of e-mail as well. However, although many of the elderly would jump at the chance to use this technology, the actual task of writing a letter is still often considered a very private and manual affair, so many people still prefer to write.

The progression of technology over time is much appreciated by Miss Hyslop. Her involvement in the banking and education sectors has now made her see the advantages that technology has brought. For example, being able to use cash machines instead of waiting in a long queue at the bank.

Technology has brought about many changes within the everyday household e.g. the introduction of the radio over the wireless, the television, the car, the oven and grill. These everyday appliances are much more user-friendly now and they save time in their efficiency.

Miss Hyslop highlighted a number of areas where technological development have had an impact:

• incubators and life support machines
• new medicines
• crime prevention and detection through advances in fingerprinting techniques

However, Miss Hyslop also highlighted the potential negative impact of technological development, for example with regard to employment. The introduction of new machines may take away the jobs from those who are willing and able to work. Also, because of the on-going evolution of new technology, because new advances are being made all the time, but the consumer cannot afford to keep up with the pace of change.

But, all in all, Miss Hyslop was in favour of technology and is fascinated by the latest developments in software. What's more, there isn't always a real need to change with the times, although, leaving technology alone for too long can mean that the appliances one has can become out of date and unusable.

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